Terms of Service

1. Acceptance of Terms

By accessing and using the website and services of BJ's Towing Service of Central Florida, Inc. ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and BJ's Towing Service of Central Florida, Inc. regarding your use of our website and services. You acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

BJ's Towing Service of Central Florida, Inc. provides professional towing and roadside assistance services, including but not limited to:

• Emergency and scheduled towing services for all vehicle types
• Roadside assistance including jump starts, tire changes, and lockout services
• Vehicle transport and relocation services
• Commercial and fleet towing services
• Accident recovery and vehicle impoundment services

This website is provided for informational purposes and to facilitate service requests. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental or guardian consent
• Provide accurate, current, and complete information when requesting services
• Have the legal authority to request services for the vehicle in question
• Have the legal capacity to enter into a binding agreement

We reserve the right to refuse service to anyone who does not meet these eligibility requirements or who violates these Terms.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and truthful information about your vehicle, location, and service needs
• Be present or have an authorized representative present at the service location
• Ensure you have the means to pay for services rendered
• Provide safe access to the vehicle for our operators
• Report any pre-existing damage to your vehicle before service is performed
• Report any issues or concerns regarding our services promptly
• Comply with all applicable laws and regulations

Failure to meet these responsibilities may result in additional charges, service delays, or refusal of service.

5. Prohibited Uses

You are strictly prohibited from:

• Making fraudulent or false service requests
• Providing false, misleading, or inaccurate information
• Using our services for any illegal or unauthorized purpose
• Requesting services for vehicles you do not have legal authority over
• Interfering with or disrupting our operations or services
• Harassing, threatening, or abusing our staff, operators, or other customers
• Attempting to gain unauthorized access to our systems or data
• Using our website or services to transmit malicious code or harmful content
• Violating any applicable local, state, national, or international law

Violation of these prohibitions may result in immediate termination of service, legal action, and reporting to appropriate authorities.

6. Intellectual Property

All content, features, and functionality of this website, including but not limited to text, graphics, logos, images, and software, are the exclusive property of BJ's Towing Service of Central Florida, Inc. and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our website content without permission
• Use our trademarks, logos, or branding without prior written consent
• Remove or alter any copyright, trademark, or proprietary notices
• Use our content for commercial purposes without authorization

Any user content submitted through our website, including service requests and feedback, grants us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for business purposes.

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee:

• That our services will meet your specific requirements or expectations
• Specific outcomes or results from our towing or roadside assistance services
• That our website will be uninterrupted, secure, or error-free
• The accuracy, reliability, or completeness of any information on our website
• That defects in our services or website will be corrected

No advice or information obtained from our website or services shall create any warranty not expressly stated in these Terms.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BJ'S TOWING SERVICE OF CENTRAL FLORIDA, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use our services or website
• Any unauthorized access to or alteration of your data
• Any third-party conduct or content on our website
• Any other matter relating to our services or website

Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim. This limitation applies regardless of the legal theory under which damages are sought.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

9. Third-Party Services & Links

Our website may contain links to third-party websites and services that are not owned or controlled by BJ's Towing Service of Central Florida, Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the terms and privacy policies of any third-party websites or services you visit. We are not responsible for any damage or loss caused by your use of third-party content or services.

Our services may involve third-party service providers, including but not limited to payment processors and communication providers. These providers are subject to their own terms and conditions.

10. Termination

We reserve the right to refuse service, terminate service, or cancel pending service requests at our sole discretion, without prior notice, for any reason including but not limited to:

• Violation of these Terms
• Fraudulent or suspicious activity
• Failure to provide accurate information
• Inability to pay for services
• Conduct that is harmful to our business or reputation
• Legal requirements or law enforcement requests

Upon termination:

• All pending service requests may be cancelled
• You must pay for any services already rendered
• Certain provisions of these Terms shall survive termination

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Orange County, Florida. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Indemnification

You agree to indemnify, defend, and hold harmless BJ's Towing Service of Central Florida, Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use of our services or website
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable law or regulation
• Any false or misleading information you provide

This indemnification obligation survives the termination of these Terms and your use of our services.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

14. Changes to Terms

We reserve the right to modify these Terms at any time, at our sole discretion. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Your continued use of our website or services after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically for any updates.

Material changes may be communicated through our website, email, or other reasonable means. However, we are not obligated to provide individual notice of changes.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and BJ's Towing Service of Central Florida, Inc. regarding your use of our website and services, superseding any prior agreements or understandings.

17. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

18. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms to any affiliate or successor without your consent.